Quality Management & Training

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CQI & IRCA Certified Foundation Courses


 

CQI and IRCA Certified Foundation Courses

Foundation level courses

Released in March 2016, CQI and IRCA Certified Foundation courses provide students with a basic awareness and understanding of a broad range of skills and knowledge related to quality and auditing. Foundation courses are designed specifically for individuals who are new to quality, or work in different functions or professions. Click on the courses below for details.

 

 

 

Duration: 7 hours

CQI and IRCA Certified QMS Auditor Training courses will equip you to assess the conformance and performance of an organisations' quality management systems.  This course teaches you the process approach, the eight quality management principles and the requirements of ISO 9001

 


Duration: 16 hours
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving. Students should leave the course with the capability to participate as a member of a problem-solving team in the application of the key tools within a small scope business problem or task, enabling them to support the development of robust and sustainable solutions.


Duration: 16 hours
This course should provide awareness of the fundamental tools, techniques and structured methodology for risk management across a broad range of organisational contexts. Students should leave the course with the capability to participate as a member of a team in the application of the key tools within their organisation.

 

Duration: 8 hours
This course provides awareness of the key considerations and approaches to enable effective change in organisations. Students should leave the course with the ability to explain to others how understanding organisational change can be used to develop an approach capable of sustaining improvement in customer and stakeholder satisfaction.

 

Duration: 16 hours
This course should provide awareness of the fundamental tools, techniques and structured methodology for Product and Service Management across a broad range of organisational contexts. Students should leave the course with the capability to participate as a member of a team in the application of the key tools within their organisation.

 

Duration: 16 hours
This course provides fundamental skills for process design and standardisation. Students should leave the course with the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.

 


Duration: 8 hours
This course should provide students with an awareness of management systems in general. Students should leave the course with the capability to explain to others how customer and stakeholder requirements relevant to their organisation can be used to develop a management approach focused on sustaining improvement in customer satisfaction.

 

 

Duration: 8 hours
This course provides development of key skills in communicating, influencing and negotiating across a broad range of organisational contexts. Students should leave the course with the capability to evaluate and improve both their own communications and those of others within their organisation.