By: Dr Mary-Clare Bushell and Geoff Vorley MSc MCQI
This book has been developed to support the Chartered Quality Institute (CQI) course “Management Systems Audit” – Level 3 and Level 5.
This book is part of the Quality Management series of books which includes:
These books together form a complete series to support the CQI Diploma and Certificate in Quality Management, thus ensuring they comprehensively cover all the very latest information associated with Quality Management.
Geoff Vorley and Mary-Clare Bushell are both associate lecturers in Quality at Surrey University and founding directors of Quality Management and Training (Publications) Limited. Their knowledge of the subject extends over many years, providing consultancy and training in QA.
Quality Management and Training provides; consultancy, training, distance learning and many other QA products in Quality and Health and Safety Management to large numbers of organisations and individuals.
Auditing as a Business Activity
1st, 2nd and 3rd Party Auditing
Accreditation of Certification Bodies
Different Types of Audit
Audit criteria as the basis for auditing
The Audit Role in Continual Improvement
Different approaches to auditing related to the size and scale of the business
Roles and Responsibilities in the Audit process
Audit findings and managing Business Risk
Methods and Techniques of Auditing
The use of IT in the auditing process
Types of Audit Data
ISO 19011 Auditing Quality Systems
Software Process Improvement & Capability dEtermination (SPICE)
The ISO 9001 Quality Management System Standard
The OHSAS 18001 Health & Safety Management System Standard
ISO 14001 Environmental Standard
ISO 27001 Information Security Management Standard
Example Audit Checklist for ISO 9001
Example Audit Checklist for ISO 14001
Bibliography and References
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