CQI DIPLOMA IN QUALITY MANAGEMENT

Recommended learning hours: 40

Unit aim: To understand the role of different types of auditing to ensure the integrity and capability of business management systems and be able to plan and conduct an effective internal quality audit.
Assessment type: Examination

1. Understand the purpose of 1st, 2nd and 3rd party auditing
2. Understand the role of audit and its importance in an organization’s management system
3. Understand the content of standards for auditing practice

1. Describe the different aspects of 1st, 2nd and 3rd party auditing
2. Explain the audit process
3. Describe the management of audit findings
4. Explain how the results of audits are used in the management review process
5. Explain the principles contained in standards for auditing
6. Prepare and conduct a simulated internal audit and report

• The auditing process
  • Auditing as a business activity
  • 1st, 2nd and 3rd party auditing
  • Audit criteria as the basis for auditing
  • The audit role in continual improvement
  • Different approaches to auditing related to the size and scale of the organization
  • Roles and responsibilities in the audit process
  • Audit findings and their contribution to managing business risks
• Methods and techniques for auditing
  • Interview
  • The use of IT in the auditing process
  • Different types of audit data
• Auditing-related standards
  • The requirements of ISO 19011
  • The purpose and intent of ISO 17021, CMMI, and SPICE / ISO 15504

The package is a stand alone private tuition package which allows the delegate to work at their own pace through the preset training material.

The distance learning material is sent to you upon course registration. The packages include:

• Coursebook – containing tutorial notes and information
• Workbook – containing questions and answers
• Text Book – ‘Quality Management – Management Systems Audit’ by Vorley & Bushell
• Assignment brief
• Tutorial support is provided by telephone, fax, e-mail or written correspondence as required.
• QM&T Newsletter with all the very latest QA news. Keeping you right up to date and informed on what is happening in the Quality Assurance field.