Quality Management & Training


Internal auditing is an independent and objective activity to evaluate an organisation’s internal operations.  Probably the best method of “getting up to speed” with the ISO 9001 standard.

Modern Quality Assurance Management philosophy is based on the maxim ‘look after the system and the system will look after the product’. System Review and Evaluation is the means by which we look after the system. Many current material control techniques e.g. ‘Just in Time’ and purchasing policies depend upon the quality of the supplies. Assessment and evaluation of suppliers is an essential part of many control systems.

This course is:

  • Ideal for internal auditing against the requirements of ISO 9001
  • A comprehensive set of course notes.
  • A set of Auditor ISO 9001 Check Lists.
  • Clear detailed instruction on quality auditing practice.

We also offer Internal Audit Training as:


To provide individuals with a thorough understanding of the principles and practices of auditing techniques to meet system requirements (ISO 9001) for assessing suppliers, internal system review, evaluation and improvements. The course covers the requirements of ISO 19011 Auditing Quality Systems.

What management believe in good faith is happening frequently differs from what is actually happening. Audits are necessary to ensure that they are cost effective. Supplier assessment provides the means for influencing supplier’s Quality Assurance Systems and hence the quality of supplies

Course delegates will be able to as a consequence of this course:

  • Be aware of the aims, objectives and benefits of Auditor Training.
  • Be confident in interpreting the ISO 9001 standard for application purposes
  • Be aware of Auditor techniques including; Adequacy, Procedural, Process, System, Project, Supplier, Documentation, Improvement Auditing, etc.
  • Apply to most industrial areas e.g. Manufacturing, Service, Software, Projects, etc.
  • Identify the most appropriate Auditor techniques to employ.
  • Understand the role of Quality Assurance in controlling projects.
  • Be capable of Quality Assuring Projects.
  • Coherently answer questions regarding Quality Auditing.
  • Be QM&T validated and certificated as a Quality Auditor.


  • Quality Professionals and Senior Management wishing to introduce and manage the ISO 9001, the audit programme and quality system auditing.
  • Quality Auditors.
  • Internal Auditors.
  • Project Managers.
  • Project Auditors.


Items covered include:

  • QA Principles
  • ISO 9001
  • Auditors responsibilities
  • Audit scoping
  • Audit Check Lists
  • Audit Programme and Planning
  • Audit Sequence
  • Audit Practice and Techniques
  • Audit feedback, reporting and closure.


The lecturing team is comprised of professionals who have been especially selected for their recognised knowledge and experience in the field of quality auditing and quality assurance.


See Training Courses for price list and order form