ISO 9001:2015 is a global quality management system standard which is implemented extensively across a broad range of organisations.  Many business customers and regulatory organisations require suppliers to be registered to this standard.

Internal quality audits are a key requirement of ISO 9001.

• Establishes an internal resource to implement an organisation’s audit programme
• Assists an organisation to achieve and maintain registration to ISO 9001
• Enables auditors to perform effective and value-adding audits which provide a key input to management review of the quality management system
• Facilitates continual improvement of processes and systems
• Assists an organisation to satisfy the requirements of customers and regulatory bodies

Personnel from all functions, who will undertake internal audits within the scope of the ISO 9001 quality management system.

The delegates should:

• Understand the structure of management systems
• Understand the risk-based approach to management systems
• Be aware of the key requirements of ISO 9001
• Understand the principles of a process-based quality audit
• Have the ability to analyse a process
• Be able to evaluate the effectiveness of a process
• Have the ability to prepare for, carry out, report on, and close-out, internal quality audits

Day 1

ISO 9001 – background and structure

• Annex SL
• 7 principles of quality management
• Concept of risk, and risk-based thinking
• Structure of ISO 9001
• Overview of ISO 9001:2015 requirements

Day 2

Internal quality audit principles & practice

• Standards for quality auditing
• Types of quality audit
• Audit planning
• Auditor responsibilities and competency requirements
• Stages of a quality audit

The Process Approach to auditing

• Preparation for an audit
• Participants carry out either a simulated or live audit
• Audit evaluation and reporting of findings
• Corrective action plan, verification and close-out
• Presentation of audit results

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