Quality Management & Training

Quality Planning in the Product Life Cycle

By: Dr Mary-Clare Bushell and Geoff Vorley MSc MCQI

This book has been developed to support the Chartered Quality Institute (CQI) course “Quality Planning in the Product Life Cycle” – Level 5.

This book is part of the Quality Management series of books which includes:

  • Quality Management – People in Quality
  • Quality Management – Management System Models
  • Quality Management – Monitoring and Measuring for Quality
  • Quality Management – Quality Assurance and Management
  • Quality Management – Using Quality to Improve Business
  • Quality Management – Management Systems Audit
  • Quality Management – Quality Related Legislation and Regulations
  • Quality Management – Quality Planning in the Product Lifecycle
  • Quality Management – Quality Assurance & Supply Chain
  • Quality Management – Quality Control

These books together form a complete series to support the CQI Diploma and Certificate in Quality Management, thus ensuring they comprehensively cover all the very latest information associated with Quality Management.


Geoff Vorley and Mary-Clare Bushell are both associate lecturers in Quality at Surrey University and founding directors of Quality Management and Training (Publications) Limited. Their knowledge of the subject extends over many years, providing consultancy and training in QA.

Quality Management and Training provides; consultancy, training, distance learning and many other QA products in Quality and Health and Safety Management to large numbers of organisations and individuals.


Section 1 – The New Product Development Process.

The Lifecycle of a Product in the Market

New Product Development

Project Phases

Rapid Application Development


BS ISO 10006:2003

BS 6079 Project Management

Section 2 – Product Lifecycle Management

Make or Buy Decisions

Costs due to Poor Design and Development

Sequential and Concurrent Design

The Seven Management and Planning Tools

Quality Function Deployment

The Kano Model

Risk Analysis Techniques


Bibliography and References



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