By: Dr Mary-Clare Bushell and Geoff Vorley MSc MCQI
The aim of this book is to provide a clear and comprehensive understanding of the principles of quality control. The book will explain the way in which quality control principles relate and can be applied to the design, development, creation and delivery of products and services. The objective is to enhance the reader’s awareness of quality control and its terminology. It aims to bring the subject alive sufficiently to encourage and motivate quality control activities. The book will describe how to plan and deploy appropriate quality control programmes using appropriate control methods to ensure that products, services, or processes meet specific requirements and are dependable, satisfactory, and fiscally sound.
This is the first edition of this book which has also been specifically developed to support the Chartered Quality Institute (CQI) syllabus “Quality Control” at Level 5. It is an invaluable tool particularly, for students who will be preparing for the Chartered Quality Institute (CQI) qualifications.
This book is part of the Quality Management series of books which includes:
These books together form a complete series to support the CQI Diploma and Certificate in Quality Management, thus ensuring they comprehensively cover all the very latest information associated with Quality Management.
Geoff Vorley and Mary-Clare Bushell are both associate lecturers in Quality at Surrey University and founding directors of Quality Management and Training (Publications) Limited. Their knowledge of the subject extends over many years, providing consultancy and training in QA.
Quality Management and Training provides; consultancy, training, distance learning and many other QA products in Quality and Health and Safety Management to large numbers of organisations and individuals.
Introduction to Quality Control
Quality Control Function
Inspection and Testing Methodology
Types of Inspection
Principles of Measurement
Basic Standards of Measurements
The International System of Units (SI)
Calibration Concepts Techniques and Systems
Specifications, Measurements and Process Capability
Quality Control Tools and Techniques
Discrete and Continuous Variables
The Normal Distribution
Statistical Quality Control
Process Capability Studies (PCS)
Specification, Measurement and Process Capability
Statistical Process Control
The Binomial Distribution
The Poisson Distribution
Operating Characteristic Curves
Cumulative Frequency Curves – Ogives
Glossary of Terms
Binomial Distribution – Cumulative Probabilities
Poisson Distribution – Cumulative Probabilities
Average and Range Charts Constants
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