Recommended learning hours: 40
Unit aim: To be able to select the appropriate monitoring, measuring and diagnostic tools relating to specific product and service quality situations. To be aware of the advantages and limitations of methods selected and to be able to design and manage the data collection and analysis processes effectively.
Assessment type: Assignment
The package is a stand alone private tuition package which allows the delegate to work at their own pace through the preset training material.
The distance learning material is sent to you upon course registration. The packages include: