COURSE DURATION: 8 HOURS
TOPIC AREAS: CHANGE
RECOMMENDED PRIOR KNOWLEDGE: NONE REQUIRED
Gain a solid understanding of the fundamentals of change management with this introductory course.
The programme will help delegates develop their knowledge and approaches towards implementing or contributing to effective change in organisations. The course will focus on how organisational change can leverage and sustain improvement in customer and stakeholder satisfaction.
At the end of this course delegates will be awarded a certificate of completion in foundation level – Introduction to Change Management.
Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.
Contact QM&T by sending an email to firstname.lastname@example.org