Quality Management & Training
Quality Management & Training
COURSE CODE: 1847
COURSE DURATION: 40 HOURS
ASSESSMENT: CONTINUOUS ASSESSMENT AND A 2 HOUR EXAMINATION
RECOMMEND PRIOR KNOWLEDGE: FD116 ISO 9001:2015 FOUNDATION (QMS) & PT236 Practitioner Internal Auditor
The aim of this Lead auditor training course is to provide participants with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. Participants who complete this CQI and IRCA Certified Lead Auditor training course successfully (within the five years prior to making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor. This Lead Auditor training course includes a 2 hour examination and submission of coursework and audit reports.
The Lead Auditor training course is designed for those who wish to become a lead auditor – it is recommended that delegates have at least a couple of years experience in carrying out internal audits and be familiar with the ISO 9001 Standard.
COURSE CONTENTS
Introduction
Section 1 – Quality Management Systems
Purpose and Benefits of a Quality Management System
Auditing as a Business Activity
Reasons for Audit
Audit Findings and Managing Business Risk
Definitions
Plan – Do – Check – Act (PDCA)
Quality Management System Audits
Audit Criteria as the Basis for Auditing
Levels of Audit
Types of Audit
Accreditation of Certification Bodies
Section 2 – How to Conduct an Audit (Based on ISO 19011)
ISO 19011:2011 – Guidelines for Auditing Management Systems
The Overall Audit Process
Roles and Responsibilities in the Audit Process
Communication
Performing an Audit
The Audit Role in Continual Improvement
The Use of IT in the Auditing Process
Section 3 – Auditing Related Standards
ISO 19011 Auditing Quality Systems
ISO 17021 – Conformity Assessment – Requirements for Bodies Providing Audit and Certification of Management Systems
Section 4 – Lead Auditor (QMS) Coursebook 4
Practical
Example: Non-Conformance Report Form
Learning Outcome and Enabling Objectives
Contact QM&T by sending an email to help@qmt.co.uk