COURSE DURATION: 24 HOURS
ASSESSMENT: ONE HOUR MULTIPLE CHOICE EXAMINATION
RECOMMENDED PRIOR KNOWLEDGE: FD106 INTRODUCTION TO PROCESS DESIGN
Gain a complete understanding of the tools and techniques involved in managing process performance. The programme will help delegates develop their approaches towards the management of process operation. The course will focus on key measures and the analysis of process performance as well as the relationship between performance management and continual improvement. This course includes a 1 hour examination and on successful completion, delegates will be awarded a certificate of achievement in practitioner level – Managing Process Performance.
This course is designed for those who are practising in quality and aspire towards middle management.
Contact QM&T by sending an email to firstname.lastname@example.org