COURSE DURATION: 24 HOURS
ASSESSMENT: ONE HOUR MULTIPLE CHOICE EXAMINATION
RECOMMENDED PRIOR KNOWLEDGE: FD108 INTRODUCTION TO STAKEHOLDER COMMUNICATIONS; FD104 INTRODUCTION TO CHANGE MANAGEMENT
This course provides participants with the practical skills to effectively manage different stakeholder groups. Delegates will develop the ability to apply a range of tools and techniques when working with customers, stakeholders, top management and external providers/suppliers to increase their readiness to change and overcome resistance. This course includes a 1 hour examination and on successful completion, delegates will be awarded a certificate of achievement in practitioner level – Managing and Influencing Stakeholders
This course is designed for those who are practising in quality and aspire towards middle management.
Contact QM&T by sending an email to firstname.lastname@example.org