An award-winning leader, who constantly delivers profitable, global software services.

A highly experienced, customer focused Operations and Programme Director, with more than 15 years’ senior-level expertise in software and financial sectors. Possesses an outstanding ability to understand changing customer needs, and translate them into profitable services.

Uses his energetic management style to successfully lead and motivate team members. Skilled at collaborating effectively with partners, and suppliers. He has significant programme and change management knowledge, having recently overseen the operational integration of two takeovers within in three years. Provides significant strategic input to business direction.

Regularly exceeded targets and SLAs set across regions (USA, Europe, Middle East, Africa and Asia Pacific). Has a passion for continuous quality improvement and cost control, through the application of industry best practices, ITiL, Six Sigma and Root Cause methodologies.

Recognised by a partner as “…one of the most capable operational managers I have ever had the pleasure of working with” and by a client as “… a go-to man who gets things done”