This two day course helps participants to develop the skills and good practices which are appropriate for solving even simple problems, as well as those problems which are more challenging. This course comprises a comprehensive programme of problem-solving/continuous improvement tools and techniques. The content is delivered through a series of presentations, combined with a variety of participant activities.
Multi-disciplinary: All personnel who lead, or are involved with, problem-solving and continual improvement activities.
The key objectives are to enhance the participant’s existing skills to enable them to become more effective at problem-solving and continuous improvement within their work process. By the end of the course, a participant will understand:
The course is appropriate for those personnel who are responsible for solving problems, and also for personnel who contribute to problem-solving and continual improvement activities.
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